FAQ

Frequently Asked Questions

Grading

Do you offer card grading?
Yes. We do a hands-on visual and microscope pre-grade inspection, then submit your cards to TAG Grading for you. We offer three tiers: Value Pool ($35/card), Standard ($69/card) and Express ($165/card).

What is the Value Pool?
TAG requires a 10-card minimum per submission. Our Value Pool combines cards from several customers so you can submit just one or two cards.

Can you guarantee a grade or turnaround time?
No. Our pre-grade is an honest, experienced opinion, but the final grade is TAG's decision, and turnaround depends on TAG's current processing times. We'll always tell you what we see before you submit.

How do I get my cards to you?
Mail-in (email us first for packing instructions), local drop-off in the Morris / Yorkville, IL area, or hand them to us at a card show.

Card condition

What condition are your cards in?
Unless a listing says it's graded, cards are raw (ungraded). We photograph the actual card you'll receive, so please check the photos for exact condition. Every card is checked before it ships.

Are your cards authentic?
Yes. We sell only genuine, officially licensed cards.

Shipping

Where do you ship from?
Yorkville, Illinois. Orders are packed carefully to protect corners and surfaces in transit. Shipping options and costs are shown at checkout.

Can I pick up locally?
Local pickup in the Morris / Yorkville area may be available. Email us before ordering to arrange it.

Returns

What is your return policy?
You can request a return within 30 days of receiving your item, as long as it's in the same condition you received it. Email us to start a return; items sent back without a return request can't be accepted. See our full refund policy.

My card arrived damaged or wasn't what I ordered.
Contact us right away with photos and we'll make it right.